At Roth's CrossPoint Gymnastics, we seek to provide the best customer service we can. Please contact us with any questions or concerns you may have.
*REGISTRATION: CPG Class Registration is ONLINE and after classes fill, you can register for our Waiting List. Payment must be made at time of registration to reserve your child's spot in class. (No Payment required for Waiting List Registrations until your child is placed in a class.) Each session runs 8 weeks. Payment for sessions 2-4 are due 2 weeks prior to the start of the new session. There is a 10% discount for paying for 4 sessions, September-May. Sibling discounts are 20% for the 2nd sibling. NO REGISTRATION FEE. Tuition is Non-Refundable once the Session begins. Each Year, a New Registration is required for the 4 Sessions Sept. to May. Once you are registered in September, you do not need to register again for Sessions 2-4. Summer is a separate 8 week Session with Online Registration opening in March.
*ATTIRE: Girls Gymnastics Classes: Leotard or Leotard + Shorts. No socks, skirts or footed tights. Long hair should be pulled back. Cheer Tumbling/Acro: Fitted T-Shirt & Shorts. BOYS: TShirt & Shorts. No buckles or zippers. No crop tops please.
*MISSED CLASSES: Please contact the office to schedule a make-up class. OPEN GYM may be used as a make-up class. Make-up classes must be done in the current session you are attending and will not roll over into the next session. No refunds for missed classes.
*CLASS PROGRESSION: In our CrossPoint Academy, students are grouped by age. At age 7, and after they have gained the skill and confidence necessary, they will move up to Level 1. As soon as your child has reached the requirements to move up a level, the coach will contact the office staff and we will contact you to find a new class that fits your schedule. Progress Reports will be handed out in May, with a recommendation for Class Level for Summer & the following year.
*ARRIVAL/DEPARTURE: Please ask our office staff for assistance if your child is late & needs to find his/her class, or if you need to pick your child up early.
*SAFETY: Please NO RUNNING or gymnastics in our lobby. Parents are not allowed to enter the main gym. This is for the safety of each child in the gym. Please do not coach your child through the viewing window. They need to give their full attention to their coach in order that they remain safe throughout the class. NO child will be allowed to exit the gym without a parent or guardian. We do not allow students to wait outside for a ride. Thank you.
*INCLEMENT WEATHER: You will receive an email if your class has been cancelled. Information will also be posted on our website & facebook page. Contact email@example.com to be added to our email.
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